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All Sprinter Parts
come with a 1 year warranty against defects

*unless otherwise noted

Sprinter FAQ

Sprinter Van Parts

Frequently Asked Sprinter Questions

1. Can I pick up my parts at your warehouse?
2. Do you ship outside of the US?
3. Can I just call in my order?
4. What does ATF stand for?
5. Do I need special power steering fluid?
6. What is this dot thing about brake fluid?
7. How much antifreeze does my Sprinter Van Require and what type?
8. How do I check the ATF? (Automatic Transmission Fluid)
9. Which side is the left side/right side?
10. What does OEM stand for?
11. What does OEM mean?
12. Aftermarket part?
13. What is the warranty?
14. What if the picture does not look like my part?
15. How can I get a better look at the part?
16. How many brake pads do I get when I order a set of pads?
17. What is the difference between brake pads and brake shoes?
18. Can my vehicle have disc brakes in the front and drum in the rear?

Answers:

1. Can I pick up my parts at your warehouse?
Sorry all our warehouses are closed to the general public.
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2. Do you ship outside of the US?
Sorry the answer is no. If you want to purchase a part and you live outside of the U.S. You may but you must have it shipped to a friend in the U.S. or a freight forwarding company within the Continental U.S. You also must be aware that you must pay with Pay Pal. Non U.S. Credit card billing address are no longer approved by U.S. Credit card companies. International credit cards also no longer work.
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3. Can I just call in my order?
Sorry that answer is no. We use a secured server and our employees are not permitted to take your credit card numbers.
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4. What does ATF stand for?
Automatic Transmission Fluid.
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5. Do I need special power steering fluid?
The Manufacture (Dodge) Specifications are to use Mobil ATF-D, Exxon Mobil Corporation, or equivalent. The manufacture (Mercedes) makes a special fluid the we sell as Part number Q1460001I
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6. What is this dot thing about brake fluid?
Dot is generally known as the Depart of Transportations recommendation. Dot 2 fluid is generally used for 4 wheel drum brakes. Dot 3 fluid is generally used for front disc and rear drum brakes. Dot 4 fluid is generally used for 4 wheel disc brakes. Most of the time the higher number will work for the lower number dot but you should never install a lower number dot in a system requiring a higher number dot. It also is generally not recommended to mix standard brake fluid with synthetic styles. Most vehicles have the dot requirements written on top of the fluid reservoir's cap. Sprinter Vans use DOT 4 Brake Fluid we sell it under part number - DOT 4 TYP 200I - Always replace brake fluid every two years. System holds 1.2 Liters -

7. How much antifreeze does my Sprinter Van Require and what type?
Coolant amount is 5 Liters or 5 and 1/4 Quarts or 5 Quarts plus .56 Pints
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8. How do I check the ATF? (Automatic Transmission Fluid)
Generally you should check it with your Sprinter warm. Warm means full operational temperature. (Note: ATF is flammable so be very careful) Most dipsticks have a hot and a cold side it & it is best to read the hot (or warm) side and it should normally read half way between minimum and maximum. Remember the Sprinter should be running and in Park. (For saftey you should also block the wheels) Note: Sprinter Vans do not come with dip sticks. There is a red plug that needs to be removed (part number 1409910055I and dip stick tool number 140589152100I) the temp dip stick is used to calculate fluid levels and the plug is reinserted. Most people prefer to install a fresh plug. System hold about 7.0 Liters "DO NOT OVERFILL"
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9. Which side is the left side/right side?
For our purposes, the Left is the Driver side and the Right is the Passenger side.
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10. What does OEM stand for?
Original Equipment Manufacturer.
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11. What does OEM mean?
The part brand is a brand that the manufacturer used when building the Sprinter, however today that does not always mean that it was the brand your Sprinter came with. Some Sprinter have brands as OEM due to shortages, availability and plant where that vehicle was built.
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12. Aftermarket part?
A copy or duplicate that is designed to work like the original. Generally these parts are sold at a reduced price. Note: not all aftermarket parts are equal, we try to only sell aftermarket parts that work as well or better than the originals.
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13. What is the warranty?
Our parts have a minimum of one year and some have longer when stated. The exceptions to this are things like Air, Oil, Fuel and cabin filters, and brake pads, spark plugs clutch lining. These are items that may wear out. Our warranty is a warranty against factory defects not wear or damage created by impact or abuse.
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14. What if the picture does not look like my part?
Then you have selected the wrong part. Our photos are pictures of what the part you will receive will look like. They generally are not generic photos of that type of part. Note: Sometime the manufacture change the apperance and we can not be held responsible for changes, If your part looks different then question us or possibly you have selected the wrong part.
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15. How can I get a better look at the part?
Just click on the main photo and it should get much larger to enhance detail.
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16. How many brake pads do I get when I order a set of pads?
You get enough for that axle. That means if you are ordering front brake pads one set covers both front wheels. The same is true for the rear axle.
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17. What is the difference between brake pads and brake shoes?
Brake pads are for disc brakes and brake shoes on Sprinters are for the hand brake only.
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18. Can my vehicle have disc brakes in the front and drum in the rear?
No - All Sprinters for use in the U.S. have four wheel disc brakes with seperate rear drum hand brake (emergency brake)
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